プライバシーポリシー

01Information We Collect

• Order and shipping information of customers who purchase our products on Amazon.co.jp, to the extent provided by Amazon.
• Name, email address, telephone number and message content you provide when contacting us.
• Names, contact details and consultation details provided when consulting us about funeral services.
• Advertising performance data provided by Amazon Ads, such as impressions, clicks, spend and sales.

02How We Use Information

1. To fulfill and ship orders, and to handle order inquiries, returns and exchanges.
2. To respond to inquiries and consultations.
3. To provide funeral consultation, quotations and requested services.
4. To run, manage and measure advertising for our own products.
5. To improve our products and services.
6. To comply with legal obligations and for purposes incidental to the above.

03Data Obtained from Amazon

We use Amazon's selling services and Amazon Ads. Any data obtained through them, including data accessed through the Amazon Ads API, is handled in accordance with Amazon's agreements, policies and data protection requirements.

• Buyer information is used only to process and deliver orders, provide customer service and meet legal obligations. It is never used for our own marketing communications.
• Advertising data is used only to manage, optimize and analyze advertising for our own products.
• We do not sell, rent or share this data with third parties for any other purpose.
• Access is limited to authorized personnel, and data is deleted once it is no longer needed for these purposes.

04Sharing with Third Parties

We do not provide personal information to third parties without your consent, except where required by law; where necessary to protect a person's life, body or property; where necessary for public health or the healthy development of children; where cooperating with government bodies performing duties prescribed by law; or where we entrust operations to service providers as described below.

05Service Providers

We may entrust part of our operations, such as delivery, to service providers. In such cases we provide only the information necessary, require appropriate protection, and supervise them as needed.

06Security

We limit access to personal information to the personnel who need it, protect our devices and accounts with passwords and two-step authentication, avoid unnecessary copies, and, in the event of an incident, investigate promptly and make reports and notifications as required by law.

07Retention and Deletion

We retain personal information only for as long as needed for the purposes above or as required by law, and then securely delete or dispose of it.

08Your Rights

You may request notification of the purpose of use, disclosure, correction, addition, deletion, suspension of use or erasure of your personal information, or suspension of provision to third parties. After verifying your identity, we will respond without delay in accordance with applicable law.

09This Website

This website has no input forms and does not use cookies for analytics or advertising. Our hosting provider may temporarily process connection records, such as IP addresses, for security purposes.

10Changes to This Policy

We may update this policy to reflect changes in law or our business. Material changes will be announced on this website, and the updated policy takes effect when posted.

11Contact